Payment Policy

At HomelyNest, we are committed to providing a secure and convenient checkout experience for all customers purchasing our handcrafted ceramic mugs. This Payment Policy explains the payment methods we accept, our security practices, and important information regarding transactions.

1. Accepted Payment Methods

We offer multiple secure payment options to make shopping easy and flexible:

Shop Pay
Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay
PayPal

All payment options are available directly on our checkout page.

2. Payment Processing

All payments are processed securely through encrypted, PCI-compliant payment gateways. HomelyNest does not store your full payment card information.

Once your payment is approved, your order will be processed for fulfillment.

3. Order Verification

To prevent unauthorized transactions, we may perform verification checks, including:

Billing and shipping address confirmation
Contacting customers if necessary

Orders may be delayed or canceled if payment cannot be verified.

4. Payment Security

Your security is our priority. We use industry-standard encryption and SSL technology to protect your personal and financial information.

5. Pricing and Taxes

All prices are listed in USD
Prices may change without notice
Applicable taxes are calculated at checkout

6. Payment Authorization

By placing an order, you authorize HomelyNest to charge the full amount including applicable taxes and shipping fees.

7. Refunds and Payment Reversals

Refunds will be issued to the original payment method according to our Return & Refund Policy.

Refunds are processed within 5 business days after receiving returned items
Bank processing times may vary

8. Disputed Transactions

If you notice any unauthorized charge, please contact us immediately at support@homelynest.co. We will work with you to resolve the issue promptly.