Terms of Service

Welcome to HomelyNest. These Terms of Service (“Terms”) govern your access to and use of our website and our handcrafted ceramic mugs. By visiting or purchasing from our website, you agree to comply with these Terms.

If you do not agree to these Terms, you should not use our website or make any purchases from HomelyNest.

1. About HomelyNest

HomelyNest is a U.S.-based brand specializing in handcrafted ceramic mugs designed with quality craftsmanship, unique style, and attention to detail.

2. Use of the Website

By using this website, you represent that:

  • You are at least 18 years old or have legal parental/guardian consent.
  • You will use this website only for lawful purposes.
  • You will not engage in activities that disrupt or damage the website.

We reserve the right to suspend accounts or cancel orders if necessary.

3. Product Information and Availability

All products are handcrafted ceramic mugs, so slight variations in color, glaze, or size are natural and not defects.

We may update product details or pricing without prior notice.

4. Orders and Payment

You agree to provide accurate billing and shipping information.

We accept: Shop Pay, Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal

5. Shipping and Delivery

  • Order Cut-off: 5:00 PM (EST)
  • Handling Time: 2–3 business days
  • Transit Time: 5–7 business days

Shipping fee: $5.99

Delivery times may vary due to external factors.

6. Returns, Refunds, and Exchanges

We accept returns and exchanges under the following conditions:

  • Return period: 30 days
  • Items must be unused and in original packaging
  • No restocking fees
  • Refund processed within 5 business days

Contact support@homelynest.co before returning any item.

7. Intellectual Property Rights

All content on HomelyNest, including images and designs, is protected by copyright laws. Unauthorized use is prohibited.

8. Pricing and Promotions

Prices may change at any time. Promotions cannot be combined unless stated.

9. Limitation of Liability

HomelyNest is not liable for indirect or incidental damages related to product use or delivery delays.

10. Warranty Disclaimer

All products are handmade and provided “as is” without warranties unless required by law.

11. Third-Party Services

We are not responsible for third-party websites linked from our store.

12. Termination

We may suspend access if users violate these Terms.

13. Governing Law

These Terms are governed by the laws of the State of New York, United States.

14. Changes to These Terms

We may update these Terms at any time. Continued use means acceptance of changes.

15. Contact Information

HomelyNest

Address: 74 Presidential Dr, 2, Quincy, MA 02169, United States

Email: support@homelynest.co

Phone: +16177507148

Customer Support Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday: 10:00 AM – 3:00 PM (EST)
  • Sunday: Closed

16. Acceptance of Terms

By using our website, you agree to these Terms.